Re-alignment assigns concrete tasks to AE, SC, and FDE for this account so combined delivery value returns.
Gap raised by the triggers below. Confirming alignment creates the role task set for this account.
5 of last 7 bridge commits authored by customer (tk@globalbank.com)
Vendor-scoped infra work is happening outside FDE ownership
Customer lead: "Going to draft the cutover sequence ourselves"
Cutover sequencing is an FDE deliverable without joint AE/SC/FDE plan
ADR-014 · 0 reviewers · 11 days since last FDE-approved entry
Shared cadence broke — no role signed off on scope changes
Time elapsed 74% vs deliverables shipped 42% (32pp wedge)
Effort accruing faster than outcomes — classic misaligned ownership
Apr 28 call · sentiment −0.31 on production cutover
Commercial and delivery stories diverged in front of the buyer
Reconfirm commercial owner and cutover date with economic buyer
Buyer hears one story from AE — not competing SC/FDE timelines
Schedule 30-min AE · SC · FDE sync on GlobalBank ownership matrix
Shared cadence restored for this account
Lock POC success criteria for CDC path (sandbox access + latency)
Technical validation scope is unambiguous before cutover talk
Update discovery MEDDIC decision process with joint ownership notes
Discovery record reflects who owns infra vs customer work
Publish cutover RACI and reclaim VPC peering as FDE-owned deliverable
Customer stops authoring vendor-scoped infra without sign-off
Review ADR-014 and require AE/SC co-sign before next commit merge
Decision log cadence resumes with multi-role review
Confirm alignment plan and track handoff SLA until twin progress recovers
Engine health reflects restored combined delivery value